Shipping policy

Thank you for choosing SKY LARTE. We are dedicated to delivering our collections straight to your doorstep in the safest and most efficient manner. Below you will find everything you need to know about our shipping rates, delivery timelines, and logistics procedures.

⏱️ ORDER PROCESSING TIME

• All orders are processed and prepared for shipment within 1–3 business days (excluding weekends and major holidays) after receiving your order confirmation email.

• You will receive another notification with a dedicated tracking number once your package has officially shipped.

🇺🇸 DOMESTIC SHIPPING RATES & DELIVERY ESTIMATES (USA)

We offer tiered shipping options based on your order value to ensure you get the best rate possible.

📍 TRACKING YOUR SHIPMENT

Once your package is dispatched, an automated email containing your Tracking Number and a direct tracking link will be sent to you. Please allow 24–48 hours for the logistics carrier to update the tracking status on their system.

⚠️ WRONG ADDRESS & MISSING PACKAGES

• Check Your Details: Please double-check your shipping address during checkout. SKY LARTE cannot be held responsible for orders delivered to an incorrect or incomplete address provided by the customer.

• Redelivery Fees: If a package is returned to our logistics hub due to an incorrect address, the customer will be responsible for the redelivery shipping costs.

🏢 CORPORATE SEPARATION REMINDER

⛔ ADMINISTRATIVE OFFICE ONLY — NO COURIER DROP-OFFS

Please note that our physical registered office located at 2888 Mogadore Rd, C18, Akron, OH 44312 is strictly an administrative and corporate headquarters.

• No Inventory or Local Pickups: We do not stock products, operate a storefront, or accept courier drop-offs/returns at this Ohio location. All merchandise is dispatched directly from our separate, specialized global fulfillment centers to ensure speed and safety.

💬 LOGISTICS QUESTIONS?

If your package is delayed, or if you have any sudden changes to your order before it ships, connect immediately with our digital support desk at info@skylarte.com. Our customer care team will review and respond to all inquiries within 24–72 business hours.